Last updated: January 2025 | Applicable to: all registered and unregistered users
This privacy policy describes in detail how your personal information is collected, stored, and used when you use the bat88 platform. We believe your privacy is a fundamental right and protecting it is our primary responsibility. This policy applies to all users in Bangladesh, and by accessing the platform you are deemed to have accepted this policy. If you have any questions, please contact our FAQ Section view or contact our support team. We will update this page and notify users of any changes.
When registering on the bat88 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may be requested for identity verification purposes. For financial transactions, payment method details such as mobile banking numbers or bank account information are collected. Your device type, browser information, IP address, and login activity logs are automatically recorded while using the platform. This information is used solely to improve service quality, ensure security, and fulfill legal obligations. We never collect additional information without your consent.
Collected information is primarily used to manage your account, process transactions, and provide customer support. Your activity data is analyzed to ensure platform security and prevent fraud. Information may be processed to deliver a personalized experience based on your preferences and usage patterns. Your contact information may be used to send new offers, updates, or important notifications, though you can opt out of these communications at any time. Information may be used to fulfill legal obligations or respond to requests from regulatory bodies. We never sell your information to third-party advertisers.
Bat88 does not sell or rent your personal information to any third parties. However, limited information may be shared with trusted partners for payment processing, identity verification, or technical service delivery. These partners operate under strict confidentiality agreements and may not use your information for any other purpose. Information may be shared with relevant authorities in cases of court orders, government directives, or legal obligations. Users will be notified in advance in the event of a company merger or acquisition. In any instance of data sharing, we always provide only the minimum information necessary.
All your personal information is stored on secured servers using industry-standard SSL encryption technology. Even after account closure, certain data may be retained for a specified period as required by law. Firewalls, regular security audits, and two-factor authentication are used to prevent unauthorized access to our systems. In the event of a security breach, we will promptly notify affected users and take the necessary steps. Your password is never stored in plain readable form — it is always kept in hashed format. We follow international standards in data protection.
As a bat88 user, you have the right to view, correct, and request deletion of the information we hold about you. You can opt out of marketing communications at any time and change your notification settings according to your preferences. If you request account deletion, we will erase all data beyond legal retention requirements within a reasonable timeframe. You can manage cookie usage through your browser settings, though disabling certain cookies may limit platform functionality. For any data-related requests or complaints, please contact our support team and we will respond within 30 business days. We are always committed to protecting your privacy.
Your privacy is our top priority at bat88. Join our secure platform and enjoy the best mobile entertainment experience in Bangladesh. If you have any questions, please contact our FAQ Section view or contact support directly. To learn more about responsible gaming Responsible Gaming View the page.